Frequently Asked Questions
Where are we located?
5 Midway Plaza Dr
Christiansburg, VA 24073
What are the office hours?
Monday - Friday: 9:00 AM to 5:00 PM
Saturday - Sunday: Closed
What are the access hours?
Daily: 6:00 AM to 9:00 PM
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. Additionally, you can also set up autopay and manage your account details online.
What documentation do I need to rent a unit?
A valid government-issued picture ID, such as a driver’s license is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.
What is climate-controlled storage?
Climate-controlled storage maintains stable temperature and humidity levels, safeguarding items from damage due to extreme conditions.
